Grievance Officer
Learn how to raise content disputes, ethical issues, copyright concerns, and details of the formal complaint review process.
Trust status
Official contact route
Verified Times Indian transparency portal link. Review related items in the index.
Contact the teamPurpose of grievance redressal
Times Indian provides a transparent framework for addressing reader grievances, intellectual property concerns, privacy issues, and editorial complaints. We take every report seriously and investigate any potential breach of public-interest journalism standards or compliance. If a specific officer is not designated below, your complaints will be routed directly to our senior editorial board via the official contact route.
What users can report
Readers may file reports on the following issues:
- Factual Errors: Inaccuracies, misquotes, or outdated context in published news stories.
- Privacy and Data: Personal information, photos, or sensitive details published without authorization.
- Intellectual Property: Copyright claims, plagiarism concerns, or incorrect attribution of media assets.
- Ethics Violations: Infractions against our core values as stated in our Editorial Policy.
Required complaint details
Please provide the following details to ensure a prompt review:
- URL Link: The exact address of the article or page containing the disputed content.
- Disputed Item: Clear identification of the specific paragraph, image, or video.
- Explanation: The reason why you believe the content is incorrect, harmful, or unlawful.
- Documentation: Relevant proof, official documents, or reference links supporting your claim.
- Contact Details: Your legal name, official title, and active email address.
Review process
Once a complete report is submitted through our official channel, our editorial desk will acknowledge receipt within 48 business hours. We review the query, cross-verify the claims with the reporting team, and evaluate whether corrections are necessary. If a correction is warranted, it will be published in accordance with our corrections framework.
Corrections and escalation
For minor changes, editorial staff will update the page directly. Serious complaints requiring ethical oversight are escalated to the Editorial Board. For more detailed guidelines, please check our Contact Desk, our Corrections Policy, our Editorial Policy, and our Privacy Policy.